Digital Reputations

In an age where technology is intertwined with everyday life, we must make every effort to ensure that our digital reputations accurately reflect the quality of care that we provide. Although there are several factors that affect reputation, such as quality of care, location and patient satisfaction, a single negative review can deter a potential patient from contacting a practice or hospital. To make matters even more difficult in this tech dominate era, reputations are spread across multiple social medial platforms and websites, adding pressure to an already stressful profession. Thankfully, there are several approaches to assist with this complicated sector for physicians and healthcare institutions.

In simple terms, patients will leave your medical practice, either happy with the service, unhappy or somewhere in the middle. By implementing certain protocols and support programs, you can turn the entire patient experience into a winning strategy for your practice. Unhappy patients can destroy the reputation of a dedicated doctor, so ensuring these situations become a rare occurrence (or completely eliminated) will add priceless value to the practice. There are key fundamentals to maintain your reputation in order to capture new patients, and equally important - to retain them!

Doc Builder utilizes various tools, platforms and software to ensure reputation management is streamlined across. Contact us today to discuss how we can help.