Whether you are in private practice, part of a large medical center or Accountable Care Organization (ACO), many patients, physicians and payors have had to pivot to a telemedicine platform during these challenging times to retain their current patients, as well as capture new patients.
Whether you are in private practice, part of a large medical center or Accountable Care Organization (ACO), many patients, physicians and payors have had to pivot to a telemedicine platform during these challenging times to retain their current patients, as well as capture new patients.
With thousands of telemedicine options out there, it is crucial to pick a platform that best suits your practice needs. We have broken down the most proven and effective platforms that allows both physicians and patients to connect with an easy integratabtle, adaptable workflow and HIPPA compliant system.
Doc Builder is here to guide you through these evolving times and assists throughout the process by initially helping connect with you patients via a telemedicine platform, then marketing the new technology to lastly billing for the virtual appointments after they are completed. This technology enables you to continue seeing patients despite the recent obstacles we face with COVID-19. We are specialists in this relatively new emergence in telemedicine to provide an alternative way of helping and working with your patients.
Choose a platform that you are comfortable with and is HIPPA compliant.
Tele-medicine Steps:
Sign up as a provider or patient
Organize and set up Dashboard
Pre-Call Test Audio and Video Connection
Schedule and Coordinate Patient
Organize a sample E-mail Invitation to patient
Start the Visit
Use TeleHealth Etiquette- A Quiet Room and Uncluttered Background
Dress the part, Be Punctual, create a professional environment, Review notes before encounter and Communicate Effectively
Log Notes into Electronic Medical Record and Schedule Follow up
Use and Bill the correct CPT Codes
CPT Code Management for Billing:
Telephone evaluation and management service by a physician or other qualified health care professional who may report evaluation and management services provided to an established patient, parent, or guardian not originating from a related E/M service provided within the previous 7 days nor leading to an E/M service or procedure within the next 24 hours or soonest available appointment:
99441 5-10 minutes of medical discussion
99442 11-20 minutes of medical discussion
99443 21-30 minutes of medical discussion
Each Telehealth note must contain the following auto-text: HPI section: This visit was conducted utilizing an interactive audio and visual telecommunication system which allowed real time communication. Screen to Screen contact was had during this visit for XXXX minutes.
Check the Telehealth Visit to include the necessary statement and indicate the number of minutes.
Please feel free to use us as a resource should there be any questions.